Professional Services |
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CSC delivers multiple framework, layer-based solutions across virtually all business applications and industries, in particular Healthcare, Financial Services, Insurance, Manufacturing and Retail. Before we begin any project, we fully understand the unique needs of the business and then deliver a tailored, scalable solution to specifically address those needs. All Services are backed by a certified staff of professionals. |
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24x7 Centralized Customer Support Center. Tier 1 support for all solutions. Includes centralized telephone support, certified ‘issue tracking’ system and escalation procedures to assure successful resolution. 24x7 support available. Technology Training Programs. Designed to give system administrators and end users an in-depth, hands-on experience. Delivery methods tailored to meet customer needs. Both instructor-led classes and long-distance learning available. Consulting Services . Analysis and review of your business processes, workflow and systems. Present recommendations for near- and long-term solutions. Length of engagement is client and project specific. Implementation Services . Designed to help you take advantage of your new technology sooner. Project Management can be added to Consulting and Implementation Services to assure that milestones are met and desired results are achieved. Proven techniques for cost control and timeline development. |
